For added security, Yahoo encrypts the credit card number at all times.
Your satisfaction with our products and our customer service is of the highest importance to us. All orders are handled with industry-standard SSL encryption.
If at any point you are not satisfied with the service you receive or are happy with the quality of the products we provide, please contact us immediately and we will work to make it right! When you enter your credit card number into the Yahoo order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us.
To have your order shipped faster than standard international economy ground please contact our customer service department and we will calculate freight for fastest available transit based on shipper capabilities.
CUSTOM ORDERS: Should you not find what you need in our product offerings or have a design of your own that you would like us to fabricate, we will be happy to prepare a quote for custom fabrication and submit for your review and consideration.
Cancellation of custom orders can only be done if fabrication of the item(s) has not yet started and cancellation fees may apply.
Returns, Replacements, Cancellations of : Your Lighting Business is very important to us!We welcome your calls and are happy to discuss the particular details of your project.With your input we'll recommend the most appropriate and cost effective solution.Please note, due to variances in the fabrication process and artful interpretation of the design exact duplicates/recreations are not always possible.We will attempt to (re)create your design as close as possible to the drawings/specifications but some minor variances in dimensions or esthetic should be expected. Please call or e-mail our customer service department for details.Canadian and International Shipping information (outside of the USA): International orders must be called in during normal business hours.